Effective Negotiation Skills
In today’s highly interactive, multicultural world, negotiation – the ability to interact with and influence others – has become more important and more complex than ever. Getting the best outcome during a negotiation, is not a matter of luck.
COURSE OVERVIEW
A successful negotiator can recognize changes in the state of the other party and make appropriate adjustments to their approach to ensure ongoing discussion and an optimum outcome. To produce the desired outcomes of negotiation, people must be able to deploy the requisite skills and competencies needed for resolving the exigencies of a given negotiation encounter.
Duration
2 days | 8.00am - 5.00pm
Venue
HH Learning Centre – Dominic Hall
Date(s)
To be determined
WHO TO ATTEND
This course is appropriate for professionals aiming to understand key elements of a negotiation process and enhance their personal negotiation skills.
INDIVIDUAL OUTCOMES
At the end of this programme, participants will:
- Have the knowledge and tools necessary to be able to conduct any negotiation as a collaborative negotiation.
- Understand how to make the most effective use of time available for negotiation preparation.
- Appreciate the benefits of a wide range of persuasion techniques which are effective in commercial negotiations.
- Be aware of the most commonly used tricks, traps, ploys and tactics used in negotiation and, more importantly, how to deal with them.
- See for yourself the factors which make the difference between effective and average negotiators.
- Understand the skill of persuasion and how it affects negotiation situations.
COURSE CONTENTS
Module 1 – Introduction to Concepts
Module 2 – Principles of Negotiation
Module 3 – The Negotiation Process
Module 4 – Ethical Conduct in Negotiation
Module 5 – Negotiation and Persuasion Success Factors