Innovation & Value Creation
This programme is a rare combination of products, innovation and value creation and touches on most of the skills mentioned above.
COURSE OVERVIEW
In this digital era, successful businesses require a new set of competences that must be present in every individual irrespective of function, role, and level within the organisation; Research orientation, Digital Trends, Creativity as a mindset and habit, Product understanding and innovation, Customer business cycle management etc Employees need to become advisors to customers and create products, innovations and supporting processes that ensure sustainable client relationship.
Duration
3 days| 8.00am - 5.00pm
Venue
HH Learning Centre – Dominic Hall
Date(s)
To be determined
WHO TO ATTEND
This programme is open to Product support team, market facing employees and team leads.
INDIVIDUAL OUTCOMES
At the end of this course, participants should be able to;
- Gained a deeper understanding of market research model and framework.
- Enhanced their creative thinking and innovative skills
- Understood the softer elements of gaining approvals and buy-in for new ideas as well as the emotions of creating the products that appeal to customers
- Become more adept at managing product though its life cycle and how to identify potential failure triggers for the organisation’s products
COURSE CONTENTS
Module 1: Understanding customer business
Module 2: Creative thinking and innovation
Module 3: Applied creativity & innovation
Module 4: Gaining mastery of product development
Module 5: Developing digital products
Module 6: Overcoming barriers and avoiding product failures
Module 7: Product quality design
Module 8: Innovation – looking ahead