It is widely recognized that the old “command and control” style of management has little relevance, with managing and leadership essentially being about achieving results through others. Hence, this course is designed to coach participants on various strategies and techniques to effectively influence and delegate tasks to others whilst negotiating various options in a bid to achieve desired results. Negotiation is fast becoming one of the most needed management skills of today’s businesses. Influencing and Negotiating Skills is a highly practical and interactive course, designed to develop and enhance the delegate’s skills so that they can influence and negotiate upwards or sideways within the group, or with external clients and suppliers.    The course is designed to help delegates become more influential, persuasive and successful in the workplace. The training develops the delegates’ ability to successfully collaborate with others at different levels in the organisation. Importantly, delegates learn effective persuasion skills to achieve more of their desired outcomes. It will also foster the development of relevant leadership skills and attitudes required for delivering quality and timely results through effective delegation of tasks to people who are willing and able to perform it.